How do I return my rental kit?

How to Return Hardware to us?

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At the end of your project, you will need to send your hardware back to us (Hubs, Repeaters and Nodes). To do this please follow these simple steps:

1. Pack each box making sure it is secure and does not exceed 20KG in weight.

2. Call or email the customer support (support@converge.io) and provide the dimensions and weight.

3. Converge will organise the collection and send you through a label to print and attach to the box(es).

* If you cannot print the label please clearly write the address on the boxes. Our returns address is:

Converge
Office 5.02A
Mermaid House
2 Puddle Dock, London
EC4V 3DB

It is important that you return all hardware to us to avoid incurring a loss adjustment fee.

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